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Collaborative Approaches to Resolving Conflict
- Myra Warren Isenhart - Organizational Communications, Inc., Shailesh Mehta School of Management Studies, Indian Institute of Technology, Mumbai
- Michael L. Spangle - Regis University
Other Titles in:
Negotiation and Conflict Resolution
Negotiation and Conflict Resolution
May 2000 | 256 pages | SAGE Publications, Inc
This book explains how approaches such as negotiation, mediation, facilitation, arbitration and judicial practices can be employed to manage a range of disputes from those at home, in the workplace, school or community to the international arena.
Introduction
Theoretical Perspectives
Conflict in Action
Negotiation
Mediation
Facilitation
Hybrids
Hybrids
Designing Systems for Conflict Management
Training and Education
Summary of Practitioner Insights
