Leading Change Through Evaluation

Improvement Science in Action

“Leading Change Through Evaluation [provides] detailed description of how evaluation theories were implemented and tools from different fields were integrated with a specific context. It highlights the interpersonal and intrapersonal skills needed to translate and navigate the application of evaluation approaches in the real world and shows how the American Evaluation Association's (2018) proposed evaluator competencies, such as those in the methodology and context domains, are connected. Rohanna also captures how soft skills, such as reflection and humility, are pivotal to evaluation efforts…. [The] book is a valuable contribution to the evaluation field, especially to graduate students and evaluators interested in learning the concepts of improvement science, evaluation capacity-building, and other approaches as well as details of how to put these evaluation approaches into practice.”

This is a very well-written, well-researched, practical text for future researchers.

This book is an intimate, honest and real-world introduction to the use of formative evaluation practices for continuous improvement in a school system. The author’s first-hand account provides actionable tools as well as demonstration of their application in practice. The book is both theoretical and applied, which makes it a useful handbook for those who are engaged in continuous improvement of complex systems.

This text teaches change processes through an overarching case example, which makes the concepts more accessible and understandable as students see how things are actually applied.

This book provides an insightful journey from improvement science through complex system change. The case study presented allows readers to reflect on their own journeys in evaluation and change within the complex systems that we often dismiss.

This text uses real-life examples to apply theory and emphasize the important role of continuous improvement in public and nonprofit programs.