The SAGE Handbook of Hospitality Management

Edited by:

Roy C Wood - NHTV Breda University of Applied Sciences
Bob Brotherton - Independent Consultant

Other Titles in:
Hospitality, Travel & Tourism Management | Sociology of Sport and Leisure (General)

June 2008 | 576 pages | SAGE Publications Ltd

At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world's leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include:

• The nature of hospitality and hospitality management

• The relationship of hospitality management to tourism, leisure and education provision

• The current state of development of the international hospitality business

• The core activities of food, beverage and accommodation management

• Research strategies in hospitality management

• Innovation and entrepreneurship trends

• The role of information technology

The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis.

Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India

Editorial Introduction

Bob Brotherton & Roy C Wood

1 The nature and meanings of 'hospitality'

Bob Brotherton & Roy C Wood

2 The structure and nature of the international hospitality industry

Larry Yu

3 The inter-relationships between leisure, recreation, tourism and hospitality

Robert Christie Mill

4 Women in hospitality

Judi Brownell and Kate Walsh

5 A critique of hospitality research and its advicacy of multi- and interdisciplinary approaches: an alternative agenda

Michael Riley

6 Hospitality management education

Clayton W Barrows and Novie Johan

7 From the top down: strategic management in the hospitality industry

Eliza Ching-Yick Tse & Giri Jogaratnam

8 From the bottom up: operations management in the hospitality industry

Peter Jones & Andrew Lockwood

9 Innovation and Entrepreneurship in the Hospitality Industry

Cathy Enz & Jeffrey Harrison

10 Financial management in the hospitality industry: themes and issues

Helen Atkinson % Tracy Jones

11 Organization Studies and Hospitality Management

Yvonne Guerier

12 Human resource management in the hospitality industry

Julia Christensen Hughes

13 Marketing and consumer behaviour in hospitality

John Bowen

14 Service quality and hospitality organizations

Yuksel Ekinci

15 Information Technology Strategy in the Hospitality Industry

Dan Connolly & Mark Haley

Hotel real estate finance and investments

Paul Beals

17 Accommodation and Facilities Management

Arnaud J M Frapin-Beaugé & Constantinos Verginis & Roy C Wood

18 The MICE industry: meetings, incentives, conventions and exhibitions

Udo A Schlentrich

19 Food and beverage management

Clayton W Barrows

20 Food production and service systems theory

Roy C Wood

21 Licensed Retail Management

Conrad Lashley

22 Flight Catering

Peter Jones

23 Resort management

Robert Christie Mill

24 Event Management

Donald Getz

'The internationally acclaimed Editors have produced a seminal publication which is a compelling synthesis of the field of study. Each chapter is a 'state of the art' review of a subject drawing out the synergies with hospitality in both a theoretical and empirical manner. I wholeheartedly recommend this new publication from SAGE' - Stephen J. Page, University of Stirling

'This Handbook will become an essential and invaluable reference source for teachers and students of hospitality and hospitality management. It is both focused and comprehensive and contains contributions from some of the most established writers in the field. The content of the book has an international perspective and considerably raises the quality of the extant literature in the field' - Kit Jenkins, University of Strathclyde and Managing Director of IMI School of Hotel and Tourism Management, Luzern, Switzerlandwitzerland