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Expecting Excellence
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Expecting Excellence
Creating Order Out of Chaos in a School District



February 1997 | 224 pages | Corwin
The experiences of an educational organization that went through significant reform over a 13-year period are described in this book. The Kenmore-Tonawonda school district in the United States underwent changes in size, structure, leadership and skills to eventually become a nationally recognized school district of excellence.
 
PART ONE: THE KEN-TON SCHOOL DISTRICT AND ITS CHRONOLOGY OF CHANGE
 
In the Beginning
The District and the Community

 
 
Models of Change and the Ken-Ton Experience
 
Stage One (1982-1986)
Conceptualizing a Change Strategy

 
 
Stage Two (1986-1990)
Getting People to Buy in

 
 
Stage Three (1990-1992)
Ownership - Problems and Promise

 
 
Stage Four (1993 and beyond)
Focusing on Quality

 
 
PART TWO: UNDERSTANDING KEN-TON'S RISE TO EXCELLENCE
 
A Structural Perspective for Capitalizing on Chaos
 
People, Professionals, and Perfection
The Human Resource Perspective in Achieving Excellence

 
 
The Political Aspects of Change
 
The Symbolic Framework
Using Rites and Rituals for Building a Culture of Excellence

 
 
Sustaining Excellence in an Era of Chaos
 
Epilogue

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