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Good book for introducing operations concepts to undergraduates. For specialists: too light on statistics and the numerical side of the discipline; for general business undergraduates: provides a fairly broad coverage, i.e. presents the essentials in a readable manner.

I like this book. As a first year undergraduate introductory text, it is pretty thorough - in its coverage, not its depth. I would not recommend it for students who are specialising in operations, because it is too shallow, and has very little quantitative content. The numerical/statistical aspects of the discipline are out of this book's scope, although they do get a mention. This book is ideal for students who are business generalists but taking an operations model, or want to get an insight into the nuts and bolts of basic production concepts.

A good reader that introduces some interesting elements of operations management theory & research for students.

Returned to publisher

Excellent pieces in here that significantly augment my teaching.

Good overview, and addition to Slack - Operations Management

This reader encourages students to consider operations management critically and from a range of perspectives, enabling them to develop principles of good practice.