Facework

Kathy Domenici - University of New Mexico, USA, Domenici Littlejohn, Inc.
Stephen W. Littlejohn - University of New Mexico, USA

Other Titles in:
Intercultural Communication | Management Communication | Negotiation and Conflict Resolution

June 2006 | 248 pages | SAGE Publications, Inc

`The advantage of this text is its consistent, strong, and thoroughly researched focus on Communication. The benefits for readers come from this focus, as well as from the accessible language, vivid examples, and engaging suggestions' - Liliana Castañeda Rossmann, California State University, San Marcos

`Written in an accessible and engaging style, there is much to recommend this text as an excellent illustration of practical theory' - William R Cupach, Illinois State University

Written in a clear, engaging style Facework introduces a new paradigm that identifies facework as the key to communication within the management of difference. The authors illustrate how facework is a central process in the social construction of both identity and community.

Key features include:

- going beyond traditional understandings of face to face communication to enrich the concept of facework;

- skills and methods appropriate for a face-centered practice of communication in the management of difference;

- a wide spectrum of examples of facework, including: building dignity, honor and respect in an ongoing conversations;

- a demonstration of fresh perspectives in a clear, engaging and accessible style.

Preface

Introduction

Part I: The Social Construction of Face

1: Identity and Facework: A Theoretical Perspective

Accomplishing Identity

The Metaphor of Face

Constructing a Frame

Focus of Attention

Contexts of Action

Principles for Practice

2: Creating an Environment for Constructive Facework: A Practical Perspective

Facework and the Communication Environment

Creating a Constructive Environment

Skills for Positive Facework

Principles for Practice

Part II: Realms of Practice

3: Facework in the Personal Realm

Communication Acts

Integrating Facework Into Conversation

Episodes of Facework

Personal Face and the Lifescript

Principles for Practice

4: Facework in the Relational Realm

Thinking About Relationships

Facework in the Relationship

Communication Acts in the Relationship

Conversations and Episodes of Relational Life

The Relational Lifescript

Principles for Practice

Part III: Facework and the System

5: Facework in the Community

Communication Acts in the Community

Community Conversations

Episodes in Building Community

Lifescripts and the Community

Principles for Practice

6: Cultural and Global Issues

The Culture of Facework

Putting a Face on International Relations

Principles for Practice

Part IV: Principled Practice

7: Toward a Practical Theory of Facework

Practical Theory

A Theory of Facework

Facework as Transcendence

Putting Facework Into Practice in Uganda

8: Guidelines From Artisans

Slogan 1: I'm Not Here to Call You a Thug

Slogan 2: Don't Open Presents in Front of Others

Slogan 3: The Ball Is Over the Fence

Slogan 4: It's a Beautiful Day in the Neighborhood

Doing Facework That Matters

References

"By "granting the other specificity," authors Domenici and Littlejohn successfully uphold the important values of human dignity, honor, and respect as anchoring points in which the story of the book evolves."
—Stella Ting-Toomey California State University at Fullerton

"The book is written in user-friendly language, well planned, well executed, and packed with useful ideas on building positive facework in diverse contexts."
—Stella Ting-Toomey California State University at Fullerton

Stella Ting-Toomey

California State University at Fullerton

Facework: Bridging Theory and Practice